Shipping & Returns
U.S. Orders Only
Vita Atletica has a 15-day return policy. We are unable to offer a refund or exchange after 15 days.
To be eligible for a return, your item must be unworn, unwashed and in the same condition that you received it with the original tags attached. If product is not in resalable condition, your refund will not be processed.
Only regular priced items may be refunded; unfortunately, sale items or orders using a promo or discount code cannot be refunded, but may be exchanged for store credit (item must be unworn, unwashed, and original tags must be attached.)
Please email us for a return label. Cost of shipping will be deducted from return credit.
If you receive an item that is damaged, please email email@example.com immediatetly after receipt.
Any item that is returned more than 15 days after delivery will not be refunded.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or nonapproval of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7-10 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company. It may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you have done all of this, and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift card will be mailed to you.
To return your product, please ship to: Vita Atletica 2447 Pacific Coast Hwy, Suite 200, #118 Hermosa Beach, California, 90254
Please email us at email@example.com and explain reason for return/exchange.
If you are shipping an item over $75, Vita Atletica advises you to ship with a Tracking No. or purchase shipping insurance. Vita Atletica does not guarantee that we will receive your returned item, if the above steps are not taken.